This policy explains what MEP Studio collects on this website and in its desktop applications, why it is collected, and how you can ask us to remove it.
1. Scope
This policy applies to mepstudio.com (the international site) and to MEP Studio desktop applications that link to it. The China edition at mepstudio.cn is operated under the same principles.
2. Information you send us
When you use the contact form, we store the name, email address, subject and message you provide, together with the site language, the page you wrote from, your browser user agent, and a salted hash of your IP address.
The IP address is hashed before storage. It is used only for abuse prevention and cannot be reversed into the original address by us.
3. Information stored on your device
This website stores two preferences in your browser: the chosen colour theme and, if you interact with the language or edition controls, your selection is reflected in the URL rather than stored in a cookie.
Desktop applications store their settings locally on your computer. Word lists, history and configuration stay on the device unless a feature explicitly offers cloud sync and you enable it.
5. Third parties
- Microsoft Store processes downloads, purchases and licence validation for store-distributed applications under Microsoft’s own privacy terms.
- Our hosting provider processes request logs in order to deliver the site and protect it from abuse.
- Email is used only to reply to messages you send us.
6. Retention
Contact messages are kept for up to 24 months so that a conversation can be continued, then deleted. Server request logs are kept for a short period, normally no longer than 30 days.
7. Your rights
You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Send the request from the email address you used, or describe the message well enough for us to find it.
8. Security
The site is served over HTTPS. Access to the content management system is restricted, and API credentials are kept on the server and never sent to the browser. No system is perfectly secure; if you believe a vulnerability affects this site, please report it privately.
9. Changes
When this policy changes materially, the date at the top of the page will change. Continued use of the site after a change means you accept the updated policy.
10. Contact
Questions about privacy can be sent to support@mepstudio.cn.